What can I track with RareLogic?

You can track anything customers use, including client applications, websites, and server applications. You can gather data from logs, and push data to RareLogic in real time or in batches.

RareLogic is very flexible; you can describe a customer interaction with nearly any attributes (item, colour, size, type, shoe size, preference—doesn't matter). The only condition is that a customer identifier of some sort must be provided with the event.

Can I incorporate RareLogic into my products?

Absolutely. RareLogic is happy to do its job behind the scenes, and it's a cost-effective and efficient choice: low complexity, no IT, no DBA, no hardware, no star schemas or cubes. You start pushing data, shape it in the explorer, and use what you have discovered in your applications with our real-time REST API.

Can RareLogic handle lots of data?

Yes. If you have a busy website or heavily used application, RareLogic can handle your data. We designed RareLogic to scale for businesses that generate billions of events.

Our pricing also scales nicely, so RareLogic is practical and accessible whether your data needs are large or small.

What happens if I exceed 50,000 events in the free edition?

If you have more than 50,000 events, you will need to upgrade to the premium edition, which will give you capacity for one million events. If you exceed one million events, you can purchase additional events for $24.00 per million per month.

How am I billed if I have over one million events?

If you are using the premium edition and need to track more than one million events, they are priced at $24.00 per one million events per month and sold in million-event increments.

Do I have to sign a contract with RareLogic?

No, there are no contracts to sign. You may cancel your service at any time without penalty.

How do I instrument a website?

RareLogic provides a simple JavaScript that can be embedded in your web pages. When your customers interact with your website, you can use the script to describe the events and send them through to RareLogic. For more information, read the Instrumenting a Web Page support document.

Why doesn’t RareLogic let me use URLs to identify pages?

RareLogic can record URLs, but we recommend identifying pages in other ways. URLs can be complex to read and understand, and when you’re interpreting your analytics, you shouldn’t also be trying to decipher URLs—especially given that multiple URLs may represent the same page.

We suggest using simple attributes to describe a page. For example, creating two attributes like "type" and "name" (which could have values like "company pages" and "about us") will make grouping and interpreting your data easier.